From Peter Simms: ‘What Google Could Learn From Pixar’,
Outsiders are routinely surprised by Pixar’s cultural honesty and willingness to be challenged. When Stanford professors Robert Sutton and Hayagreeva “Huggy” Rao interviewed Pixar director Brad Bird with Allen Webb, Bird recounted being recruited to Pixar:
“Steve Jobs, Ed Catmull, and John Lasseter said, in effect, ‘The only thing we’re afraid of is complacency, feeling like we have it all figured out. We want you to come shake things up. We will give you a good argument if we think what you’re doing doesn’t make sense, but if you can convince us, we’ll do things a different way.’ For a company that has had nothing but success to invite a guy who had just come off a failure and say, ‘Go ahead, mess with our heads, shake it up.’ When do you run into that?”
Too many times I have been sitting in front of a room full of managers that believe they have it all figured out. Rare are those that are willing to really open up to convincing, and rarer still those that welcome and encourage it. Welcoming change, especially when things are going well, is one of the only ways an organization can stay on the LEADING edge.